The second-hand marketplace Shoppers Share Anger About Sizing Changes

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has revised its size classifications for women's and children's clothes without notifying all users about the change.

Digital Channels Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

The platform stated the revised method more closely matches comparable marketplaces.

It has advised users to check their listings and update the measurements by hand if necessary, which has left users frustrated.

Size Classification Modifications

Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.

Shopper Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Required Changes

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million members, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.

Barbara Anderson
Barbara Anderson

A blockchain gaming analyst with over 7 years of experience in crypto betting platforms and regulatory compliance.

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